Connect Shopify and Pennylane
Do you want to be accompanied in your integration?
Available Workflows
Included
Included in your invoicing software offer
- 25 credits/month
- Orders turned into invoices
- Refunds turned into credit notes
- Synced once per day
Starter
For small shops ready to automate with real-time synchronization
Everything in Included, plus:
- 150 credits/month
- Real-time sync
- Email support
Launch
For small businesses just getting started
Everything in Starter, plus:
- 500 credits/month
- Orders & estimates workflows
- Priority email support
Growth
For growing businesses that want to structure themselves
Everything in Launch, plus:
- 3,000 credits/month
- Higher throughput for busy stores
- Priority support
Compare plans
| Features | Included | Starter | Launch | Growth |
|---|---|---|---|---|
| Credits per month | 25 | 150 | 500 | 3000 |
| Synchronization | Synced once per day | Real-time sync | Real-time sync | Real-time sync |
| Orders turned into invoices | Included | Included | Included | Included |
| Refunds turned into credit notes | Included | Included | Included | Included |
| Orders & estimates workflows | Not included | Not included | Included | Included |
| Higher throughput for busy stores | Not included | Not included | Not included | Included |
| Support | Not included | Email support | Priority email support | Priority support |
Yes. At the Pennylane connection step, you can generate a link for your accountant to authorize access to the company. They do not need an OrderInvoicer account for this step. Whether you can authorize the connection yourself depends on your Pennylane subscription; the connection guide explains the options.
The workflow trigger determines when conversion can happen: for example, when the order is placed, paid or fulfilled. Available triggers depend on your plan. Collection of an order and creation of its invoice are separate steps; an imported order may still be waiting for its trigger or a required setting.
Yes. The historical import settings let you choose an earlier period and follow the import progress. Self-service historical imports require Launch or a higher plan, an active subscription and enough credits. Review the period and any existing invoices before starting to avoid invoicing the same sales in two systems.
Use the invoice link written to the order metadata or the download extension provided by your installed app. The document must exist and its link must have been saved; metadata access depends on your plan. Follow the guide for classic or new customer accounts and verify that the block is available in your installed app.
Shopify order-edit invoicing is supported for Pennylane and Sellsy when the relevant workflow and plan allow it. The handling depends on the existing document and the change; a finalized invoice is not simply overwritten. Refunds use the credit-note workflow. Check the resulting documents in OrderInvoicer, especially for partial changes.
A payout can combine several sales, refunds and deducted fees. With a compatible reconciliation workflow, such as Shopify Payments with Pennylane, use the payouts view to inspect the transactions and match the net amount. Comparing the bank deposit to one invoice alone will not account for those adjustments.