Connect Wix and Sellsy

The Sellsy account used for authorization needs access to the resources used by your workflows. An administrator label alone does not resolve every API permission issue. Check the Sellsy permissions guide and the company selected during connection.

The workflow trigger determines when conversion can happen: for example, when the order is placed, paid or fulfilled. Available triggers depend on your plan. Collection of an order and creation of its invoice are separate steps; an imported order may still be waiting for its trigger or a required setting.

Yes. The historical import settings let you choose an earlier period and follow the import progress. Self-service historical imports require Launch or a higher plan, an active subscription and enough credits. Review the period and any existing invoices before starting to avoid invoicing the same sales in two systems.

For destinations that support it, enable the refunds-to-credit-notes workflow. Refunds are then converted into credit notes according to that workflow and the data supplied by the store. Check partial refunds and shipping adjustments on an example before relying on the automation.

Automatic invoice email is available for destinations that support this workflow and plans that include it. Enable it in the workflow settings and check the recipient, document status and email configuration in the destination software. Creating an invoice alone does not mean it has been emailed.

It depends on the payment synchronization mode and destination. You can disable synchronization or mirror the paid status where supported. Sellsy also supports recording individual payments. Draft documents may need validation first. Marking an invoice as paid is separate from reconciling a bank payout.